
Prior to joining Convatec, I was working as a national sales manager across two companies, specialising in women’s health and respiratory. I have a background in performance coaching, and have spent time in the field as both a key account manager and a healthcare development manager.
I have a passion for advanced wound care and have always been both customer centric and patient centric at heart.
The values that Convatec convey are true to my beliefs, so it was an easy choice when it came to putting forward my application.
I feel Inside Sales has come on leaps and bounds and has been accelerated due to the pandemic. As an organisation and as an industry we have had to adapt at lightning speeds in order to continually engage with our customers. We need to put ourselves in the shoes of our customers and if they now feel that virtual interactions are beneficial from both a time management and engagement perspective, then we should honour and support our customers by engaging with them in this way.
We have the ability to reach customers across the country from the comfort of our home office and as we proved during the pandemic, we can be successful at doing this.
This job has and will continue to be a steep learning curve, something I am genuinely excited about. Getting to grips with the UK, Ireland & Nordics markets and how best to support the team to achieve our business objectives are my biggest priorities.
I am quite excited with my involvement in some of the additional projects that have the ability to impact the wider INSS team across Europe and nationally. Projects which have the ability to drive employee motivation and simplification of current methods.